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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All E'LEKOM products

The group "New Technologies" offers for review the products of the plant E'LEKOM: water, heat, and electricity metering modules, heat consumption control modules
  • Cold water metering modules E'LEKOM
    Cold water metering modules
    Economy, Standard, Premium, etc.
  • Compact water metering modules E'LEKOM
    Compact water metering modules
    Electromagnetic , etc.
  • DHW accounting modules E'LEKOM
    DHW accounting modules
    for small apartment buildings
  • Heat metering modules E'LEKOM
    Heat metering modules
    series 32/32, 50/50, 65/65, etc.
  • Heat regulation modules E'LEKOM
    Heat regulation modules
    BMR-2, BMR-3, etc.
  • DHW preparation module E'LEKOM
    DHW preparation module
    BMW, etc.
  • Lighting control module E'LEKOM
    Lighting control module
    Local system, etc.
  • Electric drive module E'LEKOM
    Electric drive module
    PCHV-1, PCHV-2, PCHV-3, etc.
  • Block heating points E'LEKOM
    Block heating points
    BITP et al .

NEW TECHNOLOGIES GROUP

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